What our clients say

Testimonials

Real stories from the people we care for and their families.

A big thank you

“The family of MM would like to say a big thank you to the caring staff who helped, not only with our mum with their excellent care, but also befriended myself and my brothers and sisters through what was a very sad and sometimes difficult time.”

— Family of MM

Couldn't manage without them

“I went to Care Counts a few years ago. How I'd manage without them, I really don't know. They come to our house both night and day, and before they depart they make sure all's OK. They look after us both, me and my wife, and help us both to enjoy our life.”

— Client

A huge difference in Mum's care

“I just wanted to say a big thank you to all staff at Care Counts who were involved in supporting Mum (K), and enabling her to remain in her own home until she sadly passed away. A special thanks to Darla who made a huge difference in Mum's care.”

— Family of K

Thank you all for the loving care

“To all at Care Counts — thank you all for the loving care you showed Richard during the past year. You all showed him empathy and understanding when dealing with the symptoms of his illness. He was shown respect and shared a sense of humour with you all. Your efficiency kept him clean and comfortable, enabling him to remain at home. Thank you all.”

— Love from Pat

Not All Heroes Wear Capes

“Thanks for all that you do. For Monica making her life a bit more bearable and the care you have shown.”

— Karen & Tommy

Over and Above

“Dear all, Mike and I would like to wish you all a very happy Christmas and a happy and healthy New Year. Huge thanks for all your continued excellent care for Mike. Throughout the year you have gone 'over and beyond' to help Mike and make him as comfortable and happy as possible. For me it is such a comfort to know that you are there and supportive. I know that you are always at the end of the phone and will do all you can to help and solve problems, for which I thank you. Best wishes to you all.”

— J & M

All the Care and Kindness

“I am writing on behalf of JG (Kirkheaton) who is presently residing at a care home, being now unable to live at home and needing 24-hour care. As a family we appreciate all the care and kindness given by the Care Counts ladies to enable my father to stay in his own home for as long as he could. After his last fall in April, he broke his hip and is presently unable to walk and seems to have settled in the home. The time has flown by since his accident and I apologise for not writing sooner to thank you all — your help has been really appreciated.”

— A.B., on behalf of J.G.

Good Bonds and Wonderful Care

“Thank you for all your wonderful care and support provided to Dad (P.D.) and ourselves. He has over the years formed good bonds with his carers and in fact so have we. Dad thought of Linda as his friend and thoroughly looked forward to their Tuesday outings together. Donna and the office staff are super-efficient and go over and above to help. Keep up the good work — we will always remember your professionalism and kindness.”

— Peter, Helen, Bob and Matt K.

Giving me peace of mind

“From Care Counts initial assessment and requests for help with ongoing developments with Mum, I am delighted that this company has been flexible to her changing needs. The carers are friendly, reliable and efficient, and I am informed regarding illness/falls etc. They keep me updated on their visits via their portal on my phone, giving me peace of mind and allowing her to remain safely in her home as long as possible.”

— Carol P

You can also read independent reviews of Care Counts on homecare.co.uk

View our reviews on homecare.co.uk

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Call us today on 01484 424744 or get in touch using our contact form.