Just wanted to thank you for your patience and understanding. I know it’s your job, but I am very grateful to you and Lea, Michelle and any other member of your staff that has helped out at my mum’s house. My mum and dad aren’t the easiest of people but they have been excellent parents and always made sure we came first. You and your staff have been a great help to me and your input means that I can have a little more working life ‘til the time comes when I need to devote more time to my parents. My brothers and me thank you all for the care you take and the patience and understanding given to my mother’s care.

Very gratefully yours, A.