Dear Sam and staff. We would like to express our sincere gratitude for the care you have provided to M over the past 4 years.

She was an amazing lady who enjoyed life to the full and was never happier when she was helping or caring for her family, so when her independence was taken from her following a stroke, it was very important to us to ensure that she was cared for in the way she deserved. After experiencing several ‘mediocre’ care companies, we were thankfully introduced to Care Counts. From the beginning, all the staff representing Care Counts have been very caring, friendly and approachable, and have provided an excellent level of care in a very professional manner.

She had numerous health issues during the past few years but each time we were able to either treat her at home or bring her home from hospital very quickly because of the support provided by Care Counts.

Trusting people you do not know with the care of a loved one is a very daunting task. However, we very quickly built up a relationship with all the carers who looked after her and she quite obviously felt very comfortable with those providing her care.

We wish you all a very Merry Christmas and all the best for the New Year.

Yours truly, the family of MA.